Proactive Monitoring

Proactive peace of mind

We believe the best way to fix IT problems, is to avoid the problems happening in the first place.

Often, we don’t hear from our clients for months at a time. That’s a good thing. It means that the systems we’ve put in place are doing their jobs, guarding against dramas and quietly monitoring your equipment.

So all of our agreements come with the latest Server and Network Monitoring Software which will alert our Technicians to any problems which can often mean we can remedy things before you even notice anything has gone wrong We call it proactive monitoring and it’s all about fixing problems before they happen. Our software identifies potential threats to your network and sends our expert engineers an alert so that we can correct things quickly. With this software, we can make quick decisions based on real-time intelligence. We reduce your IT support costs. And we get to keep your business up and running around the clock. 

FREE month of online IT Support

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Why Choose Red Tree?

You've really got nothing to lose! We'll let you try us free for a month and if you decide to stick with us we won't tie you into a long contract.

  • Fixed price IT support
  • Rolling 30 day contract
  • Zero tie-in periods
  • No limit on site visits

Remote Support

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For a FREE month of online IT support, just complete the form below or call us right now on Cardiff 02920 090015.