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26th March 2018Why Our Clients Think You Should Choose RedTree for Your Business IT Support

Why Our Clients Think You Should Choose RedTree for Your Business IT Support

We’ve been asking our clients for their feedback with regards to the quality of the IT services we provide for them. The following are some of the responses received and we are sharing them to encourage you to get in touch when your current IT contract is due for renewal or if you currently do not have an IT support company and would benefit from expert IT support and advice.

 

"We have used Redtree since they started.. They are extremely knowledgeable and always sort any issues quickly and efficiently. Highly recommended"

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"I have used Redtree for so many years and I always receive great service. I like their honest approach, and every member of staff are willing to help. Nice coffee too!"

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 "The continued professional service and attention to detail provided by RedTree makes them an integral part of our business.  Their proactive approach to business and services means we are always considering the next steps to plan for security, continuity and growth.  In our 12 year history we have worked with several suppliers who always take a reactive approach, which means things only get fixed once they have broken and caused damage to our business or processes.  RedTree understand the need to plan ahead and work closely with its customers to achieve our mutual goals of success and outstanding service."

 

Our focus is put simply to provide comprehensive IT support services for businesses and organisations located across South Wales and the South West of England and to deliver them with the maximum benefit to our clients.

 “There are significant variances between the levels of service our clients demand,” explains Paul Jones, sales manager at RedTree IT.  

“We work with IT directors and senior managers employing teams of over 300 users to owner managers with smaller teams of just five or six personnel. What they require from us in terms of IT support is quite different but we have the skills, knowledgebase and ability to adapt to suit them. We are the first line of IT support for a few of our larger clients so when a member of their team (wherever they are in the country and further afield) has an IT issue, the individual will be able to contact our Helpdesk in Taffs Well directly via email, phone or on the RedTree app to get the issue resolved. We also work with senior decision makers on IT strategies to enable businesses and organisations to upgrade existing IT systems or invest in new ones best suited for their specific purposes.”

We are a dedicated team of IT professionals proud of the reputation we have gained with our clients and keen to identify opportunities to grow our own business. If you would like to arrange a free initial consultation with RedTree please phone 02920 090015 or email Paul Jones .

 

 








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