Using the RedTree Helpdesk App, customers will be able to open support tickets and check the progress of ongoing ones via their mobile devices. The App is simple and straightforward to use and will work on both Apple and Android devices.
Mat Phillips, managing director of RedTree IT explains why they have developed the App and how it will benefit their customers, He said, "Our customers rely on us to keep their businesses and employees up and running when it comes to all things IT. Our local Helpdesk provides 24/7 support for customers and is already accessible via email, website and phone. Launching the App will now provide our customers with another channel to contact us and it will also enable them to track the progress of their ticket via their mobile device which for the majority is very easy to access. It's a free app, avaialble for both Apple and Android devices, and we will continue to develop new features for it over time that will be of benefit to customers."
You've really got nothing to lose! We'll let you try us free for a month and if you decide to stick with us we won't tie you into a long contract.
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